Magyar Posta
















 

nemz_postacsomag_fejlec

international postal parcel

A reliable way to send your parcel abroad for a great price

  • If you
    don’t need to ship your parcels within a set time-limit, send them abroad at the lowest cost as
    international postal parcels.
  • This easily accessible,
    attractively priced service is available with or without a contract at all post
    offices that accept parcels.
  • Parcels
    to some countries are only shipped by Magyar Posta – the international postal
    parcel is recommended for these cases as well.
  • Insure
    your parcel or send it conveniently using various additional services for a
    separate fee.
  • The
    conditions for use for each country, the additional services and information
    about delivery are given on the
    Country Guide page.
  • Magyar
    Posta forwards international priority postal parcels to the destination country
    by the fastest transport route available.
  • The international
    postal parcel service is free of tax but, if the postal customs agent service is used, 27% VAT is included in every case.
  • You can
    check the fees of the international postal parcel and the zone classifications
    in the General Terms and Conditions for Postal Services.
  • Please
    pack your parcel in a way that its contents are suitably protected (especially
    for fragile goods). For this purpose we recommend the use of postal packing boxes, which offer increased protection.
  • Please
    place the accompanying document in the self-adhesive plastic pouch for this
    purpose on the top horizontal surface (front) of the parcel.

I have sent a parcel from Hungary to a foreign address and the addressee has not received it yet. I know the tracking number of the item. What can I do?

For international postal parcels and international priority parcels, please contact Customer Service (phone: +36-1-333-7777; e-mail:
customer.service@posta.hu) and our colleagues will provide information about the whereabouts of the parcel based on the item identifier (tracking number).

The parcel I sent abroad got lost. Will I receive compensation? If yes, how much?

Compensation is established based on international agreements and on individual agreements concluded with each foreign postal operator. The extent and amount of the compensation depends in every case on the weight of the particular parcel and, if it was insured, the amount of insurance. Our liability does not extend to indirect damages or lost profit.