DTDC İstanbul Türkiye tel. 90538 5922548
Since its inception in 1990 with the path breaking franchise model to the triumphant journey of 31 glorious years , DTDC has always been a front-runner in the journey to “change the rules of the game” in the industry. DTDC has transformed ordinary people with limited resources into successful entrepreneurs.
Their alignment with DTDC through the low-cost franchise system supported their requirements of capital, access to technology, equipment and knowledge. This ignited their pursuit for enterprise and transformed DTDC into a household name.
The different types of franchise opportunities available with us, are listed below:
MODEL FRANCHISEE
. These Franchisees do both bookings and deliveries within their territory.
ENTERPRISE FRANCHISEE
These Franchisees will be aligned to carry out business/pick-ups for enterprise or corporate clients.
DELIVERY FRANCHISEE
These Franchisees will not be involved in carrying out bookings.
KYC
Know Your Customer
KYC submission is a one time exercise.
About KYC – Import Clearance
In the context of increasing number of offenses involving various modus-operandi such as misuse of export promotion schemes, fraudulent availment of export incentives , unscrupulous imports and duty evasion by bogus IEC holders etc., the “Know Your Customer (KYC)” guidelines have been put in place by The Ministry of Finance, Central Board of Indirect Taxes & Customs to ensure that they are not used intentionally or unintentionally by importers / exporters who indulge in fraudulent activities.
As per the Public Notice issued by SIIB – Customs vide Regulation 12(1)(v) of the Courier Import & Export Regulations, 2010 and Circular No 2/2018 dated 12th January 2018, as an Authorized Express Operator it has now become very critical for entire DTDC’s India & World-wide network to support and comply with the Indian Customs Regulations for obtaining Authorization Letters along with proof of identity and delivery/pick-up address details as per the KYC requirement for all Import and Export non-docs consignments.
In India, the pick-up/delivery address has to match with the AWB/Invoice address along with KYC proof produced & No delivery can happen on the Roads or PO Box addresses. The extract of Regulation is pasted below for your reference.

OBLIGATIONS OF AUTHORISED COURIER.
An Authorised Courier shall :
- Obtain an authorisation, from each of the consignees or consignors of the imported goods for whom or from whom such Courier has imported such goods; or consignees or consignors of such export goods which such Courier proposes to export, to the effect that the Authorised Courier may act as agent of such consignee or consignor, as the case may be, for clearance of such imported or export goods by the proper officer;
- Provided that for import of documents, gifts and samples, and low value dutiable consignments for which declaration have been filed in, Form-B or the Courier Bill of Entry-XI (CBE-XI), Form C or the Courier Bill of Entry-XII (CBE-XII) or Form-D or Courier Bill of Entry- XIII (CBE-XIII) respectively, the authorization may be obtained at the time of delivery of the consignment to consignee subject to the production of consignors authorisation at pre-clearance stage and retention of authorisation obtained from the consignee for a period of one year or date of Audit by Customs, whichever is earlier.
You are requested to please share your KYC documents with DTDC via e-mail on kycsupport@rcscargo.net with the Airwaybill / Reference Number of your shipment in the subject line.
KYC Documents
Individual – Resident Indian
Any one self-certified document is sufficient if it contains both Identity (Photo) and Address Proof.
- Bank Account Statement
- Electricity Bill
- Telephone Bill
- Hotel Booking Receipt in case the delivery address is a hotel
- LPG Connection document with address
- Rent Agreement
However, one ID proof of the Parent / Guardian is also required with address proof.
- Aadhar card
- Valid Passport
- Voter ID
- IEC (Importer Exporter Code) – Mandatory
- GST No
- PAN card
- Certificate of Incorporation
- Memorandum of Association
- Articles of Association
- Telephone bill in the name of the company
- PAN allotment letter
- Registration certificate, if registered
- Partnership deed
- Power of Attorney(PoA) granted to a partner or an employee to transact business on its behalf
- Telephone bill in the name of firm/partners
- Certificate of registration, if registered
- Power of Attorney (PoA) granted to transact business on its behalf
- Any officially valid document to identify the trustees, settlers, beneficiaries and those holding the PoA, founders/managers/directors and their addresses
- Resolution of the managing body of the foundation/association
- Telephone bill in the name of trust/foundation
- Name of trustees, settlers, beneficiaries and signatories
- Name and address of the founder, the managers, Directors and the beneficiaries, in full, complete and correct.
- Telephone and fax number, e-mail address of the trust, founder and trustees.
- Address proof of relative/friend if staying with them
- Hotel Booking Receipt
- Rent Agreement
- Stay Visa
- A deputation letter from the Parent company with duration of stay confirmation
- Passport
- Visa / PIO card
KYC Process for Consignee’s in India
- Once the shipment is booked at origin, DTDC will send an auto generated message to the consignee on the phone number or email address provided on the Air Waybill to request for the KYC documents.
- Consignees/ Importers must upload their correct KYC through the link shared in the SMS / Email to avoid possible delays in import clearance.
- Customs clearance will be initiated upon receipt of satisfactory KYC documents hence all KYC’s uploaded directly through link or shared through any other medium are validated before they are submitted to customs.
- If satisfactory KYC documents are not received within 15 calendar days, the shipment will be considered undeliverable and disposed with charges, if any, will be billed back to the shipper.
Note: For all regular and Business to Business customers, we require KYC documents only at the first time unless there are any changes in the previously given KYC documents.
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