StarTrack

COVID-19 restrictions: Our Post Offices remain open and deliveries continue nationwide
Dismiss alert
Return to the StarTrack homepage
Select a button to from the list below to expand/collapse the menu content.
Freight
3PL
Packaging
Support
Log in

Track & trace
Find out the status of your delivery

Missed delivery
Redeliver, redirect or collect your missed delivery

Book a pickup
The easy way to book your pickup online

Calculate transit time
How long will your delivery take?

We’re still delivering
Delivering is what we do best, but delays may occur due to the impact of extended COVID-19 lockdowns and high parcel volumes.

Learn more
Solutions for every business
From B2B and B2C delivery services, including courier and next flight, to warehousing and 3PL solutions, ask us how we can help your business today.

Make a sales enquiry
Australia’s largest delivery network

11.9 million delivery points across the Australia Post network

750+ national flights per day to 80+ destinations

16,000+ vehicles on the road

View freight options

Get your stock closer to your customers
State-of-the-art automated freight sortation terminals on the eastern seaboard
Extensive pick-up and delivery fleet
The latest handheld scanning technology to keep track of every item we store for you
Learn about our 3PL & warehousing solutions
At your fingertips

A dedicated Account Manager

An Australian-based contact centre

Online management tool for StarTrack services

Make a sales enquiry
As used by

The Iconic
In the fast-paced world of eCommerce and fashion, delivery is everything.
Watch The Iconic video

R. M. Williams
‘Whether it’s a pair to the bush, or hundreds of pairs to our stores in capital cities, StarTrack gives us the competitive advantage’.
Watch R. M. Williams testimonials

High stakes delivery
Tammi and the Next-Flight team play an integral role in the transport of live human organs across Australia.
Watch Tammi’s story

Read our FAQs

Delivery questions for senders
Delivery questions for receivers
Redelivery, redirection and ‘return to sender’ questions
Tracking questions
Missed delivery questions
Parcel collection questions
My StarTrack Online questions

Make an enquiry
Fill out our form, and we’ll contact you.

Make a sales enquiry
Make a tracking enquiry
Make a Transit Warranty claim
Make a credit claim online
Request technical assistance
Give feedback

8am to 6pm, Monday to Friday.

If you’re in WA, we’re available 8am to 5.30pm, Monday to Friday.

Excludes public holidays.

StarTrack is a business of Australia Post
Go to the Australia Post homepage
About us
Terms & conditions
Privacy
Customer charter
Alerts
Copyright © StarTrack Express Pty Limited trading as StarTrack ABN 44 001 227 890
Facebook LinkedIn Twitter