Unique logistics and communications solutions
International Parcel Delivery
Deliver your parcels efficiently and cost-effectively.
E-commerce Solutions
Customize our plug-and-play e-commerce modules for your website.
International Mail Delivery
Access competitive and secure mailing services.
Fulfillment Services
Let experts bring your products closer to your customers.
Trade Services
Demystify the cross-border process.
Returns Management
Turn returns into a revenue-generating opportunity.
We are a technology company
Technology is the heart of our acclaimed international solutions. Web-based, scalable and agile, our technology works seamlessly with your systems.
Country factsheets
Australia
Belgium
Brazil
Canada
China
France
Germany
India
Italy
Japan
Mexico
Norway
Poland
Russia
Singapore
Spain
Sweden
Switzerland
Netherlands
United Kingdom
United States
Hong Kong
Denmark
Finland
Portugal
"74% of Australian e-shoppers want convenience and 38% want low prices."
"70% of Belgians prefer home delivery between 9am and 6pm. 25% of Belgians expect shipping to be free."
"Brazilian e-shoppers account for 36.4% of all online shoppers in Latin America."
"Canada has the highest online engagement rate with its Internet users spend an average of 45 hours online each month (the global average is a little over 24 hours)."
"The Chinese e-commerce market is outperforming the US market, making it the biggest in the world."
"France is the sixth biggest e-commerce market in the world and the third biggest in Europe."
"Between now and 2017, the income associated with e-commerce will represent 53% of Germany's GDP."
"India is expected to be home to 128 million e-shoppers by the end of 2018."
"20% of online shops generate 70% of Italian online sales revenue."
"E-tailers needs to establish a coherent pricing strategy for Japan, preferably one that is either expensive or very cheap."
"Annual growth of Mexico's e-commerce market is estimated to be 25%, the highest percentage in Latin America."
"36% of Norwegians order online at least once a month, and 80% of those orders are sent to a collection point or post box."
"Polish e-shoppers are the most satisfied in Europe, as in a recent study of Trusted Shops, their satisfaction rate was 4.8 out of 5."
"Russians place a lot of importance on being able to make purchases 'from human beings', or at least being able to contact a person in the event of a complaint."
"55% of e-commerce transactions made in Singapore are cross-border transactions."
"Learn the 5 key elements that provide nervous Spanish shoppers with confidence to shop online."
"Swedish e-commerce shoppers are experienced, so subtle preferences make considerable differences."
"Not a member of the European Union, Switzerland's customs duties and VAT calculations can be more complex."
"95% of Netherlands consumers purchase online, representing a population of 10.6 million e-shoppers."
"The UK is the most mature e-commerce market in Europe, ranking first place in proportion of national retail income to e-commerce sales."
"Ensure you are peak season enabled, as a little under a quarter of US annual sales is generated in the last two months of the year."
“90% of Hong Kong e-shoppers check their e-tailer’s returns policy.”
"E-commerce in Denmark is strong. With 9.3% of the overall retail market, the country ranks sixth-highest in the world."
"New e-shoppers care more deeply about supporting Finnish brands than their more experienced counterparts."
"Seizing on its advantages in high-speed internet access and prime geographic location, Portugal is poised to expand its role as a global e-commerce player."
